A hardcopy manual will be provided with your welcome letter, manufacturer's certificate, wiring diagram and processing manual. A USB will be included with soft copies of the above, training videos, extra reading material and more.

Review the brochure available for download below. Refer to the volumes you wish to process, types of processing, energy supply and other information. Once a model has been identified, you can contact us for further assistance, formal quotation etc. If you need us to help you identify your processing potential, kindly submit your information via the 'contact us' links available on the website.

While they aren't readily available - there are the odd occasions where a dryer is for sale. We will list these units as they become available on our facebook page. 

An ETD will be provided on receipt of the order and deposit. We manufacture and assemble your equipment based on your individual requirements. Because there are so many contributing factors we haven’t got the space to keep pre-assembled equipment in stock. We advise a delivery time of 4 – 8 weeks. This is only a guide. We treat your order as a priority and will do everything in our power to deliver earlier.

Once you've received your formal quotation, complete the sales agreement and pay the minimum required deposit. Email a copy of the signed sales agreement, deposit proof of payment and order to your sales representative. You will receive your confirmation within 7 days that the order has been opened.

We are able to assist with a number of different freight options. Door to Door, Door to Depot and more. We use a reliable, competitively priced and service orientated Logistics Companies to assist with domestic and international deliveries. They are familiar with our products and provide us with customised transport solutions. If you prefer to arrange your own freight, you are more than welcome to contact them for a quotation or direct your agent to us and we will assist with the arrangements. Complete the necessary section on the Sales Agreement to continue with freight options. Freight estimates are only valid for a 30 day period - any revised estimates will be adjusted accordingly on your quotation.

No, we are unable to provide insurance for goods unless catered for by your Agent. INCOTERMS 2020 and their defintions will dictate the manner the goods are being transported under.

This will vary depending on the type of goods being shipped and where it's being shipped too. 

Domestically, goods should arrive no later than 3 days from dispatch of goods. 

International shipments going vai air can take up to a week to clear customs and then make its way to the next Customs check point.

Equipment sent via seafreight will take approximately a week to be loaded and dispatched from the Port. Vessels take anywhere from 2 weeks to 8 weeks to arrive at the destination Port. Goods are then cleared and made available for further transport.

Waybills / Bill of Lading / Airway Bill etc are only available once the goods / documents have been dispatched. These will be rovided as soon as they are received from the Clearing Agent.

The Incoterms® rules are the world’s essential terms of trade for the sale of goods. Whether you are filing a purchase order, packaging and labelling a shipment for freight transport, or preparing a certificate of origin at a port, the Incoterms® rules are there to guide you. The Incoterms® rules provide specific guidance to individuals participating in the import and export of global trade on a daily basis. 

Rules for any mode or modes of transport:                                                              Rules for sea and inland waterway transport:

EXW: Ex Works                                                                                                                  FAS: Free Alongside Ship

FCA: Free Carrier                                                                                                               FOB: Free on Board

CPT: Carriage Paid To                                                                                                       CFR: Cost and Freight

CIP: Carriage and Insurance Paid To                                                                            CIF: Cost Insurance and Freight

DAP: Delivered at Place

DPU: Delivered at Place Unloaded

DDP: Delivered Duty Paid                                                                                                           

The dryers hold different volumes based on the materials being dried. 1kg of mango takes up a lot less space than 1 kgs of leaves. Measure the weight of product over an area of 900mm x 600mm (tray size). We will then calculate the number of trays you need to fill to dry a certain amount of product. 

Example: I want to dry 100kgs of mango per batch.

Approx. 5kgs of mango fits on an area of 900mm x 600mm. 1 tray = 5kgs. 100kgs divided by 5kgs = 20 trays.

Dryer with 20 trays: AD100 Agri-Dryer (Electric) or AD100 Agri-Dryer (Solar)

Example: I want to dry 20000kgs of chillies per month.

Approx. 2,5kgs of birdseye chillies fit on an area of 900mm x 600mm. 1 tray = 2,5kgs. 20000kgs divided by 22 days in a month = 909kgs per day. 90kgs divided by 2,5kgs = 364 trays.

Dryer options: 

CD1500 Container Dryer (Electric, Gas, Solar, Biomass), AD1500 Agri-Dryer (Electric, Gas, Solar, Biomass), AD2500 Agri-Dryer (Electric, Gas, Solar, Biomass), Custom Unit or a combination of smaller units.

The service toolboxes are assembled based on each piece of equipments requirements. The toolbox is provided to ensure that you, as an operator, have the equipment and tooling needed to assist with technical maintenance and repair of your unit. It will have a rivet gun, multimeter, drill and more. We also provide consumables. This will enable you to manage and perform maintenance on your equipment without needing to 'make do' with inappropriate tooling that could hurt you or damage the equipment.